Frequently Asked Questions
General
HairClub provides proven, non-surgical hair replacement systems, solutions to regrow hair and hair loss prevention. For thicker, fuller-looking hair in the early stages of hair loss, we offer RestorInk®, EXT Extreme Hair Therapy®, laser hair therapy, and Xtrands®. For partial or total hair replacement, HairClub’s Xtrands+® hair replacement provides a full coverage, custom solution. We also offer a range of products to encourage scalp and hair health, regrow hair, and add volume. Your Hair Loss Specialist will only recommend solutions that align with your hair goals.
The most common cause of hair loss in both men and women is androgenetic alopecia. This hereditary condition can come from either side of the family. Next, the most common cause of hair loss is aging. We take hair loss at any stage seriously because we see its negative impact on our HairClub® clients’ lives. We have good news. HairClub isn’t a grin-and-bear-it kind of place. We’re a smile-and-love-your-hair kind of place! Our proven solutions mean you don’t have to just accept hair loss. You are in control of your hair loss. It is not in control of you.
Hair loss doesn’t have to be overwhelming. HairClub is a place of shared experiences and specialized training in proven hair loss solutions. You don’t have to spend one more moment worrying about hair loss. Many of our compassionate, supportive Hair Loss Specialists are also HairClub clients. More than 600,000 clients have chosen HairClub for their custom hair loss solutions for 46 years and counting. Now, it’s your turn. Get to know HairClub. Your first consultation is on us.
Our HairClub YouTube Channel is packed with first-person testimonials that attest to HairClub’s life-changing solutions. We are the leading authority on hair loss, but our HairClub clients say they feel like part of a supportive family. Also, check out client success stories on the HairClub website here.
Consultations
There are 120+ HairClub Centers in the US, Canada, and Puerto Rico. Your free initial consultation and subsequent appointments will take place at the HairClub location of your choice. Simply set up a time and day to visit one of our brick and mortar HairClub Centers.
Absolutely! We love when prospective HairClub® clients bring associates to HairClub. Our Hair Loss Specialists will consult with you and your loved ones, who often share valuable insight about the lifestyle specific to you.
Privacy and premium service go hand-in-hand. These are among the hallmarks of HairClub. Though many clients choose to openly discuss their hair loss in the hopes of helping others, HairClub Centers are private, and membership is completely confidential.
HairClub providers value every client’s privacy and discretion. Our locations reflect this commitment.
You’ll receive a comprehensive Hair Health Analysis that includes a visual examination of your scalp and hair with TrichoView®, our state-of-the-art imaging tool. Our Hair Loss Specialists will determine your stage and type of hair loss. Then, together, you can choose the best solutions that meet your lifestyle and budget. Your consultation is a valuable part of your journey towards getting the hair you want. It lasts approximately 45 min to one hour. Learn more.
TrichoView is an in-depth and magnified analysis of your hair and your scalp. It creates a baseline that serves as a starting point for your hair journey. This baseline will provide a comparative analysis for the next 12 months. In follow-up visits, we can compare TrichoView images to view progress in real-time. TrichoView includes five photos in front of a blank canvas, with the same five photos taken each month. This allows us to focus your maintenance and improvement on areas of concern and overall hair growth. On each visit, you’ll receive a TrichoView score. The video scope magnifies the scalp by 50 times what the naked eye can see. TrichoView also shows us your hair groupings, the amount of hair growing out of one pore. This imaging reveals the difference between the thickest and thinnest areas of the scalp. TrichoView also provides images of miniaturized hair. This is hair that is actively growing but no longer as thick or healthy. Even miniaturized hair is a positive sign because it means the hair is still growing. Where there is naturally growing hair, we can rebuild and replenish it.
Solutions
Because HairClub® solutions are entirely custom to your scalp and hair preference, your first visit is reserved for your hair health analysis and to discuss solutions. One of the reasons our hair systems like Xtrands+® look and function like naturally growing hair is because we carefully measure and match hair density, color, and texture to your own hair.
After your free consultation, our Hair Loss Specialists will tailor a solution that fits your lifestyle, preferences, and budget. EXT Extreme Hair Therapy® is our leading solution to regrow early-stage hair loss. Xtrands+® full hair replacement system is HairClub’s premium solution for advanced hair loss. Both are customized for each client.
Xtrands+® is meticulously tailored by your HairClub® Hair Loss Specialist to the shape, texture, and area of your head. Your Xtrands+ is your hair. Xtrands+ is an entirely custom hair system we special order just for you, and each system is crafted by hand. Xtrands+ transforms your appearance by blending new hair with your existing hair using a medical-grade adhesive. In only a few hours, you are able to get your hair back! HairClub clients who have Xtrands+ are athletes, construction workers, attorneys, firefighters, businesspersons, and everyone in between. The longevity of your Xtrands+ hair system and maintenance schedule will depend on several factors, including the type of Xtrands+ and schedule. Xtrands+ functions and looks just like your naturally growing hair, so you can wash and style it as you like and enjoy your favorite activities.
EXT Extreme Hair Therapy® is proven to regrow hair in the earlier stages of hair loss. It includes FDA-approved laser hair therapy, our nurturing elixir containing Minoxidil, in-center treatments, and at-home products. The biggest barrier to EXT® success is impatience. Hair takes time to regrow. EXT works best when clients care more about the final outcome than an immediate result. Consult our before and after photos to see how EXT has regrown hair for our clients. Ask your Hair Health Expert about more immediate hair solutions for a special event or life milestone.
HairClub® celebrates all types of hair with solutions for everyone, no matter their age, ethnicity, hair type, or level of hair loss. We work with hair of every color, length, curl pattern, and texture. Because our team of Hair Loss Specialists is trained in hair loss, they appreciate and understand the care required to prevent traction alopecia, a common form of hair loss in Black hair. For every stage of hair loss, HairClub has a solution for every hair type. African American HairClub clients love Xtrands+®, our hair replacement system that functions like your naturally growing hair.
RestorInk® is an innovative, non-surgical restoration technique that replicates the appearance of thicker, fuller hair. Our specially trained practitioners apply a proprietary pigment formula to the scalp with micro-fine needles. RestorInk is like a tattoo but with different needles that leave lighter impressions on the scalp. It’s an affordable solution that can also enhance existing hair restoration and give the impression of having more hair at the hairline.
For HairClub® clients who do not have enough hair for a surgical solution, Xtrands+® is an ideal hair loss solution. Xtrands+ is a full hair replacement system for partial or advanced hair loss.
For HairClub clients who have had surgical hair restoration, EXT Extreme Hair Therapy® not only prevents further hair loss but helps keep hair growing.
Thinning hair is caused by a number of factors. They include genetics, age, poor nutrition, illness, and as a side effect from treatments for medical conditions. Having more than one contributing factor can cause more severe hair loss. Your HairClub® Hair Loss Specialist can recommend the right solution for your stage and type of hair loss.
It’s perfectly normal for the average person to shed between 50 to 100 hairs a day. However, by the time you notice hair loss with the naked eye, the affected area is already experiencing as much as 50% hair loss. Consult your local HairClub® Center immediately at the first sign of hair loss to keep the hair you still have and prevent future hair loss. We can help you determine the level of hair loss and together find the best solution.
Sometimes, the best solution for a HairClub client is more than one solution. Xtrands+® and EXT Extreme Hair Therapy® can cover advanced hair loss while encouraging continued growth in areas where there is still naturally growing hair. Many clients have surgical hair restoration and combine that with Xtrands+ for a fuller, thicker appearance. You and your Hair Loss Specialist will decide on the solutions that best suit your lifestyle.
Pricing
Just as no two heads of hair are alike, everyone has different hair goals. Some of our HairClub clients want minimal coverage, while others desire full coverage. Candidates range from those able to regrow hair to those with advanced hair loss requiring a full hair system to reach their goal. Because HairClub solutions are entirely customized for each client, from application to maintenance, your HairClub consultant will provide a detailed estimate of services and solutions to choose your hair journey. The beauty of HairClub is once you become a client, your hair no longer controls you. You are always in the driver’s seat. Not only do we have solutions for every stage of hair loss, but also for every budget.
Yes! HairClub® offers a satisfaction guarantee. Schedule your FREE consultation to learn more from our Hair Loss Specialist.
Hair Club for Kids®
Our Hair Club for Kids program provides non-surgical hair replacement services, completely free of charge, to eligible children. HairClub’s goal is to help every child have the opportunity to do all the things children love to do without any restrictions due to hair loss. HairClub® accepts children into the program who are aged 6 to 17. When you come to HairClub, you’ll meet with licensed Hair Loss Specialists trained in hair loss to determine the best custom hair replacement system. As a child’s hair needs change throughout the years, we’ll be there to support them every step of the way.
Get Our FREE Hair Loss Solution Guide
We can email you our guide with more info on our treatment options.
